The application provides multiple support channels:
• Dedicated customer email.
• Customer service WhatsApp number.
• Phone contact.

Your account remains secured. You can log in from another device using your credentials or contact support to restore access.

No, the application is designed to be suitable for both beginners and professionals, featuring simplified explanations and interfaces.

You can start with very small amounts according to your budget, buying gradually to gain more experience in managing your units.

There is no high limit, and you can start with very small amounts.

Yes, the value of the digital unit is linked to a tangible asset that is documented and verified to ensure transparency and credibility, providing the user with a real cover for buying, selling, and investment.

Jandalah stores the gold in coordination with the banks where the transferred cash amounts are deposited, ensuring the highest standards of safety and preservation.

Yes, all products and operations are reviewed to ensure their compliance with Islamic Sharia controls, with a specialized Sharia committee monitoring and auditing them.

• Units backed by tangible assets.
• High transparency and real-time pricing.
• Ease of use and fast execution of operations.
• Continuous technical support.
• Compliance with Sharia standards.

To provide a safe and sustainable investment option, strengthen trust in digital units by backing them with real assets, and offer a low-risk investment tool accessible to everyone.

It enables users to invest in gold easily in a digital form and offers integrated digital solutions that support the future economy in line with Saudi Vision 2030.

Yes, profits can be withdrawn directly to the bank account linked to your profile.

There may be small fees on certain transactions. These are clearly displayed before confirming any operation to ensure transparency.

The app provides a real-time dashboard for prices and market movements.

Yes, units can be securely transferred to any other user within the application.